Shipping policy
Shipping Policy
We do our best to deliver your order as quickly and carefully as possible.
Shipping Costs
Shipping costs are clearly displayed during checkout.
Any promotions, such as free shipping on orders above a minimum amount, are automatically applied where applicable.
Delivery Time
Orders are typically delivered within 4-7 business days.
Once your order has been shipped, you will receive a confirmation email including a track & trace code (where available), allowing you to monitor the status of your shipment.
Please note that delivery times are estimates and may vary during busy periods, holidays, or due to circumstances beyond our control.
Shipping Partners
We work with reliable delivery partners such as PostNL and DHL to ensure your order is delivered safely and efficiently.
Delays
While we strive to meet the indicated delivery times, occasional delays may occur with the shipping carrier. If your order has not arrived within the expected timeframe, please contact us and we will gladly assist you.
Damaged or Incomplete Orders
If your order arrives damaged or incomplete, please contact us within 48 hours of delivery. We kindly ask you to include clear photos of the issue so we can assess the situation quickly.
We will work with you to provide an appropriate and prompt solution.