Terms of service

1. Company Information

Gentechz

Chamber of Commerce (KvK) Number: 94826781

VAT Number: NL004616744B06

Email: Gentechz@outlook.com

Gentechz is registered in the Netherlands.

Throughout these Terms of Service, the terms “we”, “us”, and “our” refer to Gentechz.

 

2. Eligibility

By using this website, you confirm that:

You provide accurate and complete information when placing an order.

You will not use the website for unlawful purposes.

 

3. Products & Availability

All products displayed on the website are subject to availability.

We reserve the right to discontinue or modify products at any time.

We make every effort to display product descriptions and images accurately, but slight variations may occur.

 

4. Orders & Contract Formation

An order is confirmed once you receive an order confirmation email.

We reserve the right to refuse or cancel orders if:

Payment is not authorized

A product is unavailable

There is a pricing or technical error

Fraud or misuse is suspected

If your order is cancelled after payment, you will receive a full refund.

5. Pricing & Payment

All prices are displayed in [currency] and include VAT unless stated otherwise.

Shipping costs are shown during checkout.

Payment must be made using the available payment methods on our website.

We reserve the right to correct pricing errors at any time.

 

6. Shipping & Delivery

Estimated delivery time: 4–7 business days, unless otherwise stated.

Delivery times are estimates and not guaranteed.

Risk of loss or damage transfers to you upon delivery.

We are not responsible for delays caused by shipping carriers or circumstances beyond our control.

 

7. Returns & Refunds

You have the right to return your order within 14 days of receiving it.

Products must be returned unused and, where reasonably possible, in original packaging.

Refunds will be issued using the original payment method within 14 days of receiving the returned item.

Return shipping costs are the responsibility of the customer unless the item is defective, damaged, or incorrectly delivered.

For full details, please refer to our Refund Policy.

 

8. Intellectual Property

All content on this website, including text, logos, images, graphics, and designs, is the property of Gentechz and protected by intellectual property laws.

You may not copy, reproduce, distribute, or exploit any content without our prior written permission.

 

9. User Conduct

You agree not to:

Use the website for illegal activities

Transmit malware, spam, or harmful content

Attempt to gain unauthorized access to our systems

Infringe upon the rights of others

We reserve the right to restrict or terminate access if misuse occurs.

 

10. Limitation of Liability

To the fullest extent permitted by law:

Gentechz shall not be liable for indirect, incidental, or consequential damages.

Our total liability shall not exceed the amount paid for the relevant product.

Nothing in these Terms limits rights that cannot legally be excluded under applicable law.

 

11. Force Majeure

We are not responsible for delays or failure to perform due to events beyond our reasonable control, including natural disasters, transport disruptions, strikes, or technical failures.

 

12. Privacy

Your personal data is processed in accordance with our Privacy Policy.

 

13. Governing Law

These Terms are governed by the laws of the Netherlands.

Any disputes shall be submitted to the competent court in the Netherlands.

 

14. Changes to These Terms

We reserve the right to update these Terms at any time. The latest version will always be available on our website.

Continued use of the website constitutes acceptance of the updated Terms.